FAQs

1. What makes your soaps and candles different from store-bought products?

Our handmade soaps and candles are crafted with love and care using natural, high-quality ingredients. Unlike mass-produced products, we avoid harsh chemicals, artificial fragrances, and dyes. Each soap and candle is unique, made in small batches to ensure the best quality and freshness.

2. Are your soaps and candles vegan and cruelty-free?

Yes, all our soaps and candles are vegan and cruelty-free. We use only plant-based ingredients and ethical sourcing practices. Our products are never tested on animals.

3. What ingredients are used in your handmade soaps?

Our soaps are made with all-natural ingredients such as olive oil, coconut oil, shea butter, and essential oils. We avoid artificial fragrances, colors, and harsh chemicals, focusing on nourishing, gentle ingredients that are good for your skin.

4. Are your candles made with natural wax?

Yes, our candles are made with 100% natural waxes such as soy wax, beeswax, or coconut wax. These eco-friendly options burn cleaner, produce less soot, and are better for the environment than traditional paraffin wax candles.

5. Can I use your soaps on sensitive skin?

Yes, our handmade soaps are gentle and suitable for all skin types, including sensitive skin. We use natural ingredients like olive oil and shea butter to hydrate and soothe, and we avoid harsh chemicals or synthetic fragrances that can irritate the skin.

6. How should I store my handmade soaps and candles?

To extend the life of your soap, store it in a dry, cool place and let it dry between uses. Avoid leaving it in direct water streams or in areas of high humidity. For candles, keep them in a cool, dry place away from direct sunlight and heat to prevent melting or warping.

7. Are your products eco-friendly?

Yes! We prioritize sustainability in our production process. Our soaps are made from natural ingredients, and we use eco-friendly packaging materials. Our candles are made from renewable resources like soy wax and beeswax, and we aim to minimize our environmental impact wherever possible.

8. Can I customize or personalize my candles or soaps?

Yes, we offer custom options for both soaps and candles! You can choose from different fragrances, colors, and even personalized labels for gifts, weddings, or special events. Contact us for more information on custom orders.

9. Do your candles have strong fragrances?

Our candles are scented with natural essential oils and fragrance oils, providing a subtle and relaxing aroma. They are not overpowering, but they offer a pleasant fragrance throw when burned. If you're sensitive to scents, we also offer unscented options.

10. How do I care for my handmade candle?

To ensure your candle burns evenly, trim the wick to about 1/4 inch before each use. Always burn your candle for at least 2 hours during the first use to create an even wax pool. Never leave a burning candle unattended.

11. Are your products safe for children and pets?

While our soaps and candles are made with non-toxic, natural ingredients, we always recommend supervision when candles are in use, especially around children and pets. Certain essential oils can be irritating to sensitive skin, so please review the ingredient list before use.

12. Do you offer gift packaging?

Yes! We offer gift packaging for both our handmade soaps and candles. Choose from a variety of beautiful gift boxes or wraps for the perfect present for birthdays, holidays, or any special occasion.

13. Can I return or exchange my order?

Kindly go through “Return & Refund” section . Please note that custom items are non-refundable.

14. Are there any special care instructions for my handmade soap?

To keep your handmade soap lasting longer, always store it on a soap dish that allows water to drain away. Let it dry between uses, and avoid leaving it sitting in water.

15. Do you offer bulk orders for events or businesses?

Yes, we offer bulk orders for special events such as weddings, parties, and corporate gifts. Please contact us in advance to discuss your needs, and we will work with you to create the perfect custom products.

16. What is the shelf life of your handmade soaps and candles?

Our soaps typically have a shelf life of 12-18 months when stored properly in a cool, dry place. Our candles will last up to 2 years if kept in optimal conditions, away from heat or direct sunlight.

17. How can I contact you for more information?

If you have any questions or need assistance, feel free to contact us via email at soapsbyeconation@gmail.com or call 9927657200 . We're happy to assist you!